malai hoodie

Our goal at Mantra and Co. is to provide a reliable and efficient shipping experience for our customers. We offer various shipping methods, including domestic and international. Order processing typically takes 7-10 days, and once your order is shipped, you will receive a shipping confirmation email with tracking information. While shipping times may vary depending on the destination and selected method, we provide tracking numbers for all orders so you can monitor the progress of your shipment. Please ensure accurate shipping information, as we are not responsible for delays or misdeliveries caused by incorrect addresses. In the rare event of lost or damaged packages, please contact our customer support team, and we will work with you to resolve the issue.

We accept returns within 30 days of delivery for unused, unworn items in original condition with tags and packaging. Personalized or custom-made items can only be returned if defective or damaged. To initiate a return, contact customer support at mantraandco@gmail.com within 7 days of receiving your order. Customers cover return shipping costs unless the item is defective, damaged, or incorrect. Refunds, excluding shipping charges, will be processed to the original payment method after inspection. Direct exchanges are not offered; please place a new order. Earrings and personalized or custom-made items are non-returnable unless defective or damaged. For damaged or defective items, contact us within 48 hours with details and photos for a replacement, repair, or refund. Our policy is subject to change without notice. Contact customer support with any questions. Thank you for choosing Mantra and Co.!