mantra and co. return policy

Thank you for shopping at Mantra and Co.! We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your apparel or jewelry item, we are here to help.

Please read our return policy carefully to ensure a smooth and hassle-free return process:

  1. Eligibility:

    • Apparel and jewelry items are eligible for return within 30 days from the date of delivery.
    • The item must be unused, unworn, and in its original condition with all tags and packaging intact.
    • Personalized or custom-made items cannot be returned unless they are defective or damaged upon arrival.

  2. Return Process:

    • To initiate a return, please contact our customer support team within 7 days of receiving your order. You can reach us via our email (mantraandco@gmail.com). 
    • Provide your order number, the item(s) you wish to return, and the reason for the return.
    • Our customer support team will guide you through the return process and provide you with a return authorization number.

  3. Return Shipping:

    • Customers are responsible for the shipping costs associated with the return, unless the item is defective, damaged, or the wrong item was received.
    • We recommend using a trackable shipping method to ensure the safe return of the item(s). Retain the shipping receipt for reference.

  4. Refund:

    • Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.
    • If approved, the refund will be processed to your original method of payment within [specify timeframe].
    • Refunds will include the original purchase price of the item(s) and applicable taxes. Shipping charges are non-refundable.

  5. Exchanges:

    • We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

  6. Non-Returnable Items:

    • The following items are non-returnable:
      • Earrings (for hygiene reasons) unless they are defective or damaged upon arrival.
      • Items that are personalized or custom-made, unless they are defective or damaged upon arrival.

  7. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving your order.
    • Provide detailed information and include photos of the damaged or defective item(s).
    • We will assist you in resolving the issue by providing a replacement, repair, or refund.

Please note that our return policy is subject to change without prior notice. It is your responsibility to review the policy before making a purchase.

If you have any further questions or need clarification, please don't hesitate to contact our customer support team. We are here to assist you.

Thank you for choosing Mantra and Co.!

our story

Our story starts with the little South Asian girl that grew up in the United States. Growing up, when she wore Indian clothes, she felt distant from her western self, and in western clothes, she felt her identity was incomplete. She was embarassed to speak her native language in public, straightened her natural hair to feel "pretty," and desired nothing more than to feel accepted. To her, being a South Asian American meant that she’d have to choose between South Asian or American. 

We, along with millions of other first-gen children are those little girls. 

From turmeric lattes to “Henna tattoos,” to yoga, our traditions and cultures have been tokenized, appropriated, and manipulated. With at Mantra and Co. are reclaiming our culture, our way, with our narrative. Our team comprises of college students hailing generationally from different parts of South Asia. As first-generation children, each of us understands the pressure of assimilation and have had our own battles in accepting our identities as first-generation, South Asian American children.

Through our apparel and accessories, we hope to replace embarrassment with pride, fear with embracement and instill a sense of community within the first-generation community while making a tangible impact in South Asia. As such, a portion of our proceeds will help fund a non-profit hospital in Chennai, India, Premika Varadhan Clinic.

Our hope is that with Mantra and Co., that little girl will no longer have to choose between both of her identities.

our family

  • nrithi subramanian, founder

    A second-year college student based in Dallas, Nrithi founded Mantra and Co. in an effort to create representation through and tangible impact through art, while embracing her South Asian American identity.

  • yuktha sureshkumar, vice president of media

    Hailing from Minneapolis, Minnesota, Yuktha has been a part of the team for three years and navigates all things media. With an artistic knack, Yuktha also serves as Mantra's designer.

  • simran khoja, vice president of marketing and outreach

    Simran is a college student based in Dallas, Texas who plays a variety on roles in Mantra: from modeling, to photography, to outreach, Simran contributes in all areas.

  • zain dhatwani, communications chair

    With a knack for all things Tik Tok, Zain speciallzes in content creation. With an appreciation for Bollywood, Zain seamlessly integrates Bollywood with mantra.

  • shifa karim, director of community outreach

    Shifa adds to the Mantra team by integrating Mantra seamlessly into the broader South Asian community. Shifa works with different organizations to spread our brand and mission.

  • adeenah choksi, blog curator & writer

    Adeenah brings her vivacious writing and personality into Mantra to create the Our Safe Space Blog, fostering a community with which people resonate.